We currently ship to all 50 U.S. states. International shipping is coming soon — join our newsletter to be the first to know.

Standard orders typically arrive in 7–14 business days. Expedited shipping (3–6 business days) is available at checkout. You'll receive a tracking link the moment your order ships.

Free standard shipping on all U.S. orders over $75. Orders under $75 ship for a flat $6.95.

Yes — within 12 hours of placing your order, email support@vozawellness.com with your order number. After 12 hours, your order has typically already entered fulfillment.

You have 30 days from delivery to request a return. Items must be unused, in original packaging, with proof of purchase. Full details on our Shipping & Returns page.

Email support@vozawellness.com with your order number and the reason. We'll reply within 24 hours with a return authorization and instructions. Refunds are processed within 5–10 business days after we receive the item.

We'll make it right at no cost to you. Email us within 7 days of delivery with your order number and photos of the issue. We'll arrange a free replacement or full refund.

Yes. Every electronic VOZA product is covered by a 12-month limited warranty against manufacturing defects.

No. VOZA products are wellness and recovery tools designed to support daily comfort, mobility, and rest. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult your doctor for medical advice.

Each product ships with care instructions. As a general rule: wipe with a dry or lightly damp cloth — never submerge electronics in water.

No. Guest checkout is fully supported. Creating an account makes reordering and tracking easier, but it's optional.

Three ways: sign in to your account, click the tracking link in your shipping email, or visit our order tracking page. Standard delivery is 7–14 business days.

Email support@vozawellness.com. We respond within 24 hours, Monday–Friday.